Ricoh Aficio MP W2400 Manuale Utente

Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre

When the Machine Does Not Operate As Wanted41Panel ToneThe following table explains the meaning of the various beep patterns that themachine produces

Checking Machine Status and Settings51Checking Machine Status and SettingsYou can check the machine's system status.❖ Maintenance InfoYou can che

When the Machine Does Not Operate As Wanted61❖ InquiryYou can check the following items under [Inquiry]:• [Machine Repairs]Displays the machine number

Checking Machine Status and Settings71Note❒ [Original Misfeed], [Paper Misfeed], and [Cover Open] appear only when theseerrors occur.❒ For details abo

When the Machine Does Not Operate As Wanted81When an Indicator to the Right of a Function Key Is LitWhen an indicator to the right of a function key l

When You Have Problems Operating the Machine91When You Have Problems Operating the MachineThe following chart gives explanations of common problems an

When the Machine Does Not Operate As Wanted101“Please wait.” ap-pears.This message appears when you change the toner cartridge.Wait for the machine to

When You Have Problems Operating the Machine111Original images are printed on the reverse side of the paper.You may have loaded the paper incorrectly.

When the Machine Does Not Operate As Wanted121❖ Document ServerProblem Cause Solution“Exceeded max. number of pages per file. Do you want to store the

When You Have Problems Operating the Machine131Note❒ Loading curled paper in the cut paper tray can result in misfeeds and soiledpaper edges. To load

IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua

When the Machine Does Not Operate As Wanted141When a Job Is Not PerformedIf you cannot execute a function, it may be that the machine is being held up

When a Job Is Not Performed151*1Simultaneous operations are only possible after the preceding job documents are allscanned and [New Job] appears.*2You

When the Machine Does Not Operate As Wanted161Note❒ If the machine is capable of executing multiple functions simultaneously,specify which function sh

172. Troubleshooting WhenUsing the Copy FunctionThis chapter explains likely causes of and possible solutions for copier functionproblems.When a Messa

Troubleshooting When Using the Copy Function182Rotate Sort is not available with this paper size. Select an-other paper size or cancel Rotate Sort mod

When a Message Appears192Referencep.9 “When You Have Problems Operating the Machine”Authentication has failed.The machine cannot per-form authenticati

Troubleshooting When Using the Copy Function202When You Cannot Make Clear CopiesThis section explains likely causes of and possible solutions for uncl

When You Cannot Make Clear Copies212Image density is uneven. The original has areas of solid color, or Posi-tive/Negative is selected when copying mul

Troubleshooting When Using the Copy Function222White lines appear. When D is blinking, ton-er is beginning to run out.Add toner. See p.64 “Adding Tone

When You Cannot Make Copies As Wanted232When You Cannot Make Copies As WantedThis section explains likely causes of and possible solutions for unclear

iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.Important❒ Media differ according to manual.❒

Troubleshooting When Using the Copy Function242❖ EditCannot scan originals on mixed A series and JIS B series paper continuously.Originals on differen

When You Cannot Make Copies As Wanted252❖ Combine❖ Folding finisherIn Erase Border, Erase In-side, or Erase Outside mode, parts of the origi-nal image

Troubleshooting When Using the Copy Function262When Memory Is FullThis section explains likely causes of and possible solutions for problems relatedto

273. Troubleshooting WhenUsing the Printer FunctionThis chapter explains likely causes of and possible solutions for printer functionproblems.When a M

Troubleshooting When Using the Printer Function283Windows XP Professional, Windows Server 2003This section explains the procedure under Windows XP Pro

If USB Connection Fails293If USB Connection FailsThis section explains how to troubleshoot a problem related to USB connection.Problem Cause SolutionT

Troubleshooting When Using the Printer Function303When a Message AppearsThis section describes the principal messages that appear on the panel display

When a Message Appears313Alert MessagesThis section describes the machine Alert messages. Message Cause SolutionCannot connect with the wireless card.

Troubleshooting When Using the Printer Function323You do not have the privileges to use this func-tion.Use of this function is restricted.Contact the

When a Message Appears333Checking the Error LogIf files could not be stored due to printing errors, identify the cause of the errorsby checking the er

ii❖ Network GuideExplains how to configure and operate the machine in a network environ-ment, and use the software provided.❖ Other manuals• PostScrip

Troubleshooting When Using the Printer Function343When You Cannot PrintUse the following procedures if printing does not start when printing from acom

When You Cannot Print353If the printing does not start, consult your service representative.Printing does not start. If the machine is operat-ing in a

Troubleshooting When Using the Printer Function363❖ When the machine is connected to the computer using the interface cableThe following shows how to

Other Printing Problems373Other Printing ProblemsThis section explains likely causes of and possible solutions for problems thatcan occur when printin

Troubleshooting When Using the Printer Function383Images are printed in the wrong orientation.The feed orientation you selected and the feed orientati

Other Printing Problems393❖ When paper does not feed in properlyProblem Cause SolutionPaper is not fed from the selected tray.When you are using a Win

Troubleshooting When Using the Printer Function403❖ Folding finisherIt takes a long time to complete a print job.Processing time de-pends on data vol-

Other Printing Problems413❖ Other printing problemsIf the problem cannot be solved, contact your service representative.Problem Cause SolutionA print

Troubleshooting When Using the Printer Function423

434. Troubleshooting WhenUsing the Scanner FunctionThis chapter explains likely causes of and possible solutions for scanner functionproblems.When Sca

iiiTABLE OF CONTENTSManuals for This Machine ...iHow to Read This M

Troubleshooting When Using the Scanner Function444When You Cannot Send Scanned FilesThe following sections explain likely causes of and solutions for

When You Cannot Send Scanned Files454When Stored Files Cannot Be EditedThis section explains likely causes of and possible solutions for the TWAIN dri

Troubleshooting When Using the Scanner Function464When a Message AppearsThis section explains likely causes of and possible solutions for error messag

When a Message Appears474Updating the des-tination list... Please wait. Specified desti-nation(s) or sender's name has been cleared.The destinati

Troubleshooting When Using the Scanner Function484Cannot find the specified path. Please check the settings.The destination comput-er name or folder n

When a Message Appears494Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned File

Troubleshooting When Using the Scanner Function504Transmission has failed. Insuffi-cient memory in the destination hard disk. To check the current sta

When a Message Appears514Exceeded max. number of alpha-numeric charac-ters.The maximum enterable number of alphanumeric characters has been exceeded.M

Troubleshooting When Using the Scanner Function524E-mail address entered is not correct. Please re-enter.The entered e-mail ad-dress is incorrect.Make

When a Message Appears534Reference“Turning On the Power”, About This MachineWhen a Message Appears on the Client ComputerThis section explains likely

iv5. Adding Paper and TonerLoading Paper ...57Loadi

Troubleshooting When Using the Scanner Function544Standby time reached.An original was not loaded within the speci-fied time limit.Load an original wi

When a Message Appears554Reference“Turning On the Power”, About This MachineInsufficient mem-ory.Reduce the scanning area.Scanner memory is insufficie

Troubleshooting When Using the Scanner Function564

575. Adding Paper and TonerThis chapter explains troubleshooting procedures that are applicable to all themachine's functions.Loading PaperThis s

Adding Paper and Toner585Note❒ If the original hanger (optional) is installed, remove it before pulling out thepaper roll tray or cut paper tray.❒ For

Loading Paper595Loading the Paper RollThe following procedure explains loading the paper roll.Note❒ When you use the printer function, set the paper v

Adding Paper and Toner605Reference“Tray Paper Settings”, General Settings GuideLoading Cut PaperThe following procedure explains loading cut paper.Not

Changing the Paper Size615Changing the Paper SizeThis section explains how to change a paper size.Procedures for changing the paper size differ depend

Adding Paper and Toner625Setting the roll holderThe following procedure explains setting the roll holder.Note❒ For procedures about loading the paper,

Changing the Paper Size635Changing the Paper Size in the Cut Paper TrayThe following procedure explains how to change a paper size in the cut papertra

1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in

Adding Paper and Toner645Adding TonerThis section explains adding and storing toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUT

Adding Toner655Note❒ You can check name of the required toner name and the replacement proce-dure using the “DAdd Toner” screen.❒ Press [System Status

Adding Paper and Toner665Sending Scanned Documents When Toner Has Run OutWhen the machine has run out of toner, the indicator on the display lights. N

676. Clearing MisfeedsThis chapter explains what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed PaperR CAUTIO

Clearing Misfeeds686Locating Jammed PaperIf a misfeed happens, remove the misfed paper or original by following the proceduresshown on the diagrams on

Removing Jammed Paper696Removing Jammed PaperThe following procedure explains how to remove jammed paper.Important❒ The internal parts of the machine

Clearing Misfeeds706When A2 is litATK011S

Removing Jammed Paper716When B is litWhen C is litWhen P is litATK012SATK013SATK014S

Clearing Misfeeds726When N1 - N7 is lit❖ When N1 is lit❖ When N3 is lit❖ When N5 is litATK015SATK016SATK017S

Removing Jammed Paper736❖ When N7 is litATK018S

2Names of Major OptionsMajor options of this machine are referred to as follows in this manual:• Roll Feeder Type 240A → Paper roll tray 1• Roll Feede

Clearing Misfeeds746

757. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section provides precautions for installation

Remarks767❒ Do not take off the holding stand.❒ Protect the machine from strong shocks. Impact can damage the hard diskand cause stored files to be lo

Where to Put Your Machine777Environments to avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).• Locati

Remarks787Power ConnectionThe following explains power supply.R WARNING:R WARNING:R CAUTION:R CAUTION:• When you unplug the power cord, the anti-conde

Maintaining Your Machine797Maintaining Your MachineIf the exposure glass, or platen plate is dirty, copy clarity may be reduced. Cleanthese parts if t

Remarks807C Wipe the platen plate with a soft, dry cloth.D Wipe the original feed guides with a soft, dry cloth.E Close the original cover gently.Note

Maintaining Your Machine817Cleaning the Main UnitClean off toner that may have collected on the imaging area.Important❒ Do not leave the main unit mor

82INDEXAAccess to the machine, 77Adding Paper, 57Adding Paper and Toner, 57Adding Toner, 64Alert Messages, 31CCannot Browse the Network to S

83PPanel Tone, 4Power Connection, 78Printer Function, 27Problems Operating the Machine, 9Put Your Machine, 75RRemarks, 75Removing Jammed P

31. When the Machine DoesNot Operate As WantedThis chapter explains basic troubleshooting procedures that are applicable to allfunctions of this machi

84 EN USA B286-7757

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:a means POWER ON.c means STAND BY.In accordance with I

Operating Instructions TroubleshootingType for 2404WD/GWD2004/LW324/Aficio MP W2400Type for 2406WD/GWD2006/LW326/Aficio MP W3600EN USA B286-7757